Navigate DigigenJohannesburg · South Africa

Service 01

Know what to build first and how to judge the investment.

Review the workflow, users, constraints and risks before agreeing a first release and implementation estimate.

Who this is for

Business owners and operations leads who need to improve a workflow but have unresolved scope, priorities or technical questions.

Problems this service can help solve

An ambitious idea has too many features and no credible first release

Stakeholders disagree about the user, workflow, or commercial priority

A stalled or inherited product needs a technically realistic reset

Common starting situations

A manual workflow needs a clear business case
An idea needs a defined first release
A stalled product needs a practical next step

What the engagement can include

Workflow review with your team
User journeys and important exceptions
Scope, risks and acceptance criteria
Prioritised release plan
Technical assessment and implementation estimate

Scope limits

Guaranteed market demand
A fixed implementation quote before risks are understood

Investment & timeline

Plan the budget and schedule.

These are Digigen planning guides. Discovery helps define the milestones, assumptions, exclusions and work needed from your team.

Investment planning

We agree a fixed discovery fee after an initial discussion about the process, available access and decisions you need to make. You receive the scope, deliverables and fee for approval before paid work starts.

Timeline planning

Most focused discovery phases are planned over two to four weeks, depending on stakeholder access, research depth, and technical uncertainty.

Discovery helps you choose whether to build, adapt an existing tool or stop. The output should be useful even if you do not commission the implementation.

How the work progresses

Understand
Investigate
Test
Decide

How we collaborate

Your decision-maker and the people doing the work join focused reviews, answer questions and help assess the options.

Frequently asked questions

Questions before starting a project.

What do we receive after product discovery?

The agreed output normally includes a map of the current and proposed workflow, first-release scope, exclusions, risks, a milestone plan and an implementation estimate with its assumptions.

What do you need from our team?

A decision-maker, access to people who use the process, sample records and information about the systems involved. We agree interviews, workshops and review responsibilities when we scope the engagement.

Can discovery end with a recommendation not to build?

Yes. The recommendation may be a smaller test, an existing product, a process change or stopping before spending more.

Do we have to use Digigen for implementation?

No. The agreed discovery outputs can support an internal team or another delivery partner, subject to the commercial terms of the engagement.

Explore further

Projects and guides for product discovery.

Compare the service scope, read a related project or explore the planning questions. Each case study explains its status and available evidence.

Solution

MVP development

Digigen helps founders and product teams turn an opportunity into a focused MVP with explicit evidence, exclusions, ownership, and a credible path beyond launch.

Explore solution

Product project

KlikaHelper

KlikaHelper needed to connect its customer-facing cleaning experience to the work behind every job: turning WhatsApp enquiries into accurate quotations, keeping service pricing controllable, assigning vetted cleaners, and tracking dispatch from one workspace.

Explore product project

Client project

Titan Fleet Operations

Titan Logistix needed one operational system to replace fragmented load coordination with a shared view of assignments, driver availability, trip progress, delivery status, and supporting administration.

Explore client project

Guide

What an MVP needs before the build starts

A practical review of scope, risk, evidence and ownership before implementation begins.

Explore guide

Guide

Decisions to settle before building an MVP

Define the user, the first complete task and the evidence needed for the next investment decision.

Explore guide

Guide

How Long Does Custom Software Development Take? A Milestone Planning Guide

See how discovery, design, the first release and launch fit together, and which client decisions or integrations can delay a software project.

Explore guide

Start with the problem

Ready to discuss product discovery?

Share the operating problem, current workflow, users, constraints, and the result that would justify the investment.

Submit project brief Request an introductory call

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Service 01

Know what to build first and how to judge the investment.

Review the workflow, users, constraints and risks before agreeing a first release and implementation estimate.

Who this is for

Business owners and operations leads who need to improve a workflow but have unresolved scope, priorities or technical questions.

Problems this service can help solve

An ambitious idea has too many features and no credible first release

Stakeholders disagree about the user, workflow, or commercial priority

A stalled or inherited product needs a technically realistic reset

Common starting situations

A manual workflow needs a clear business case
An idea needs a defined first release
A stalled product needs a practical next step

What the engagement can include

Workflow review with your team
User journeys and important exceptions
Scope, risks and acceptance criteria
Prioritised release plan
Technical assessment and implementation estimate

Scope limits

Guaranteed market demand
A fixed implementation quote before risks are understood

Investment & timeline

Plan the budget and schedule.

These are Digigen planning guides. Discovery helps define the milestones, assumptions, exclusions and work needed from your team.

Investment planning

Timeline planning

Most focused discovery phases are planned over two to four weeks, depending on stakeholder access, research depth, and technical uncertainty.

Discovery helps you choose whether to build, adapt an existing tool or stop. The output should be useful even if you do not commission the implementation.

How the work progresses

Understand
Investigate
Test
Decide

How we collaborate

Your decision-maker and the people doing the work join focused reviews, answer questions and help assess the options.

Frequently asked questions

Questions before starting a project.

What do we receive after product discovery?

The agreed output normally includes a map of the current and proposed workflow, first-release scope, exclusions, risks, a milestone plan and an implementation estimate with its assumptions.

What do you need from our team?

Can discovery end with a recommendation not to build?

Yes. The recommendation may be a smaller test, an existing product, a process change or stopping before spending more.

Do we have to use Digigen for implementation?

No. The agreed discovery outputs can support an internal team or another delivery partner, subject to the commercial terms of the engagement.

Explore further

Projects and guides for product discovery.

Compare the service scope, read a related project or explore the planning questions. Each case study explains its status and available evidence.

Solution

MVP development

Digigen helps founders and product teams turn an opportunity into a focused MVP with explicit evidence, exclusions, ownership, and a credible path beyond launch.

Explore solution

Product project

KlikaHelper

Explore product project

Client project

Titan Fleet Operations

Explore client project

Guide

What an MVP needs before the build starts

A practical review of scope, risk, evidence and ownership before implementation begins.

Explore guide

Guide

Decisions to settle before building an MVP

Define the user, the first complete task and the evidence needed for the next investment decision.

Explore guide

Guide

How Long Does Custom Software Development Take? A Milestone Planning Guide

See how discovery, design, the first release and launch fit together, and which client decisions or integrations can delay a software project.

Explore guide

Start with the problem

Ready to discuss product discovery?

Share the operating problem, current workflow, users, constraints, and the result that would justify the investment.

Submit project brief Request an introductory call