Evidence available
The public website documents the service structure and enquiry routes. Client-approved enquiry volumes, conversion rates and revenue results are not published here.
The operating constraints
- Clear service information on mobile
- Distinct routes for different transport needs
- Simple quote requests through WhatsApp and forms
Digigen’s role
Website planning, interface design, implementation and regional service content.
Design and delivery decisions
- Separated the main services so visitors can find the relevant transport information
- Organised service and location content around removals, vehicle transport, storage and freight
- Added mobile layouts, WhatsApp quote links and call routes
The delivered scope
A marketing website with dedicated transport service information and customer enquiry routes.
What the workflow enables
Visitors can find the relevant service and begin a quote request through WhatsApp or a form. The site gives the team a shared place to explain its services before a conversation.
Technical approach
Responsive web interface, structured service content and enquiry links.
Possible next steps
Assess which customer status updates would be useful to connect to the separate fleet operations platform.
Does your team face a similar problem?
Describe the workflow, the people involved and the change you need. We will help you decide what to investigate before committing to a build.
