Evidence available
This concept explores offline inspection and dispatch. Device behaviour, sync reliability and operating results have not been established by a real fleet pilot.
The operating constraints
- Keep captured inspections available during signal loss
- Make pending uploads and conflicts visible
- Test recovery from interrupted or repeated submissions
Digigen’s role
Concept workflow design, mobile interface design and exploration of offline inspection and dispatch views.
Design decisions
- Mapped a pre-trip checklist and vehicle-fault reporting journey
- Explored visible saved, pending and synced states for captured records
- Designed a dispatcher view for inspection status and exceptions requiring review
The proposed solution
A proposed mobile inspection workflow with offline capture states and a dispatcher exception view.
What the concept explores
The concept demonstrates an offline inspection, queued-sync, and dispatcher-exception model that could be validated with a real fleet pilot.
Proposed technical approach
Mobile interface concept, local-save and sync model, and dispatcher dashboard.
What needs validation
Test the inspection flow with drivers, agree device support and validate save, sync and recovery behaviour during a fleet pilot.
Does your team face a similar problem?
Describe the workflow, the people involved and the change you need. We will help you decide what to investigate before committing to a build.
